Linden Lab Severs Major Communication Link with Residents

There have been major changes made to the Second Life jira bug reporting system, and not for the better!

Effective immediately the jira is a closed system. No one outside Linden Lab will be able to see what you report. There will be no opportunity for residents to comment on bugs that effect everyone, or even to know if what they observe is a known issue or unique to them. Once LL declares an issue you report “Accepted” or “Closed” it will not be farther updated, you will just have to hope you recognize something in the Release Notes as a response to your jira post.

There is considerable speculation about the Lab’s reasoning in taking this action (see Tonya Souther’s blog, or Nalates’ blog, or Inara Pey’s blog). To me the reason is immaterial, it is shutting down one of the best avenues for communication with the Lab.

One of the things Linden Lab, and Rod especially seems not to understand is that Second Life is not Linden Lab’s toy that they let us play in. Second Life is a joint effort of Linden Lab and the Residents of Second Life. That has been true since the day Stellar Sunshine build the beanstalk. When we work together Second Life shines as a community of innovative people on both sides of the viewer. When the Lab withdraws communication or when the wackadoodles among the residents stifle communication with their rants, we all are the poorer for it.

May you live in interesting times.

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2 Comments

Filed under Linden Lab, Second Life Community

2 responses to “Linden Lab Severs Major Communication Link with Residents

  1. Pingback: Linden Lab Severs Major Communication Link with Residents ... | Second Life and Virtual Worlds | Scoop.it

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